Lexington Flick

Movie Theater

General Information: 1794 Massachusetts Ave
Lexington, MA 02420
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781-861-6161
Description:

Interest Areas: Movies

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1 Lexington Flick Movie Theater Reviews
ReviewerReviewsAverage Rating
(1=Poor, 5=Excellent)
2.00
Homeplate98
Jan 8, 2012
The new owners of the Lexington Flick, where I have been seeing movies for 28 years, have a lot to learn about customer service and good will. After 20 minutes of watching Tinker, Tailer..., we left as the movie was not for us. The new owners refused to give us our money back and refused to give us passes for a movie some other time, something the previous owners did, as well as a practice that area theaters have, such as Woburn Cinema, Burlington, Arlington, etc. They must have missed the class on good will and customer service. Because the theater is old and basically uncomfortable, now that customers do not receive good will, we will go to other theaters as there are certainly many in the area.  2

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Last Modified: July 20, 2003 at 3:17 PM